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Abstract:
On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers?
A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer
behavior. Using CVM enables companies to shif (...)
Excerpt related to
analyze customer relationship management for mining:
... A new type of analytic application, customer value management (CVM),
answers the need to identify, analyze, and predict customer behavior. ...
Published:
2010-03-11
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Abstract:
The Customer Relationship Management (CRM) RFP Template covers industry-standard functional criteria of CRM that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
analyze customer relationship management for mining:
... Ability to analyze attributes of good and ... management
reporting, data mining and similar ... E-Mail Response Management, Customer
Relationship Management CRM RFP ...
Published:
-
Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
analyze customer relationship management for mining:
... Ability to analyze attributes of good ... management
reporting, data mining and similar ... Mail Response Management , Customer
Relationship Management (CRM) Software ...
Published:
-
Abstract:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports. (...)
Excerpt related to
analyze customer relationship management for mining:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Am...
Published:
2005-08-05
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Abstract:
SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its
technology leadership, expanding in some vertical markets, and becoming more attentive to the low-end market. (...)
Excerpt related to
analyze customer relationship management for mining:
SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its
technology leadership, e...
Published:
2005-08-10
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Abstract:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendors benefit. (...)
Excerpt related to
analyze customer relationship management for mining:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendor...
Published:
2005-08-12
-
Excerpt related to
analyze customer relationship management for mining:
... sentiment analysis or text mining: a knowledge ... companies to extract
and analyze survey responses ... has more impact on customer relationship
management systems (CRMs ...
Published:
2009-10-29
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
analyze customer relationship management for mining:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the
right people. Now that sales and marketing professionals are empowered with the right tools to better serve their customers
and gather insights on all customers' interactions, the ques (...)
Excerpt related to
analyze customer relationship management for mining:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the right
people. Now that sa...
Published:
2003-07-23
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Abstract:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through partnerships and acquisitions, they are creating viable products, which are enabling enterprises to see greater
return. (...)
Excerpt related to
analyze customer relationship management for mining:
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need.
However, through part...
Published:
2006-05-03
-
Abstract:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports. (...)
Excerpt related to
analyze customer relationship management for mining:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Am...
Published:
2005-08-05
-
Abstract:
With its new business model, JDA plans to build upon the broadening collective JDA Portfolio product lines to enable its
customers to achieve a new level of operational excellence. (...)
Excerpt related to
analyze customer relationship management for mining:
With its new business model, JDA plans to build upon the broadening collective JDA Portfolio product lines to enable its customers
to achieve a ne...
Published:
2004-12-29
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
analyze customer relationship management for mining:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics
to predictive analytics, and predictive analytics is emerging as a distinct new software sector. (...)
Excerpt related to
analyze customer relationship management for mining:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to
predictive analytics, ...
Published:
2005-12-24
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Abstract:
In today's highly competitive business climate, the quality and timeliness of business information for an organization is
not only a choice between profit and loss, it is a question of survival or bankruptcy. No business organization can deny the
inevitable benefits of business intelligence. (...)
Excerpt related to
analyze customer relationship management for mining:
... In addition to business intelligence, terms like business performance management (BPM),
business process management (also BPM), corporate performance ...
Published:
2009-04-29
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Abstract:
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns
and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits
to implementing a BPM solution. (...)
Excerpt related to
analyze customer relationship management for mining:
... on the data to access and analyze operational data ... increase sales,
a KPI measuring customer satisfaction and ... to identify potential risk management
issues, such ...
Published:
2009-04-27
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
analyze customer relationship management for mining:
... Find out how integrating business processes and customer relationship
management (CRM) data can help you deliver new service offerings and improve the customer
...
Published:
2010-03-11
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
analyze customer relationship management for mining:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability. (...)
Excerpt related to
analyze customer relationship management for mining:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need...
Published:
2005-08-03
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Abstract:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with
proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition
and with immaculate execution may prevail the onslaug (...)
Excerpt related to
analyze customer relationship management for mining:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product
with proven quick payback ...
Published:
2003-06-28