-
Abstract:
A man leaves his farm in search of the richest diamond mine in the world only to die penniless when, all along, unknown to
him, his own land was rich with the jewels he longed to find. That’s the fable at the heart of AXA Equitable’s ongoing successful
marketing program called Mining Diamonds. And th (...)
Excerpt related to
customer relationship management guide for mining:
... That’s the fable at the heart of AXA Equitable’s ongoing successful marketing program called Mining
Diamonds. And the customer intelligence behind the ...
Published:
2011-05-19
-
Abstract:
Achieving operational excellence is fundamental for Yanacocha, the largest gold producer in South America. In 1999, Yanacocha
decided it needed an online system linking its principal management areas (operations, maintenance, logistics, finance, and
human resources), in order to optimize efficiency in ad (...)
Excerpt related to
customer relationship management guide for mining:
Yanacocha: A Model Mine in Operations and Mining Management. ... Download
<strong>Yanacocha: A Model Mine in Operations and Mining Management</strong>.
Comments: ...
Published:
2010-03-11
-
Abstract:
On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers?
A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer
behavior. Using CVM enables companies to shif (...)
Excerpt related to
customer relationship management guide for mining:
... A new type of analytic application, customer value management (CVM),
answers the need to identify, analyze, and predict customer behavior. ...
Published:
2010-03-11
-
Abstract:
Mine evaluation studies, including those that support mine water management or environmental compliance, are rife with challenges.
The biggest: to quantitatively evaluate alternative approaches for completing projects, and to identify and manage associated
risks. Models must be accurate, and yet still ta (...)
Excerpt related to
customer relationship management guide for mining:
... for the Mining Industry. Source: GoldSim. Document Type: White Paper Description: Mine
evaluation studies, including those that support mine water management or ...
Published:
2010-03-11
-
Abstract:
PEMCO Corporation, a manufacturer of high quality mining products for multinational original equipment manufacturers (OEMs),
realized increased on-time delivery performance and reduced customer service costs while preventing product shortages through
just-in-time material availability. The improved quali (...)
Excerpt related to
customer relationship management guide for mining:
... quality mining products for multinational original equipment manufacturers (OEMs), realized
increased on-time delivery performance and reduced customer service ...
Published:
2010-03-11
-
Abstract:
The Customer Relationship Management (CRM) RFP Template covers industry-standard functional criteria of CRM that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
customer relationship management guide for mining:
... CRM framework, CRM grid, CRM guide, CRM guidebook ... management
reporting, data mining, and similar ... Reporting, Customer Relationship
Management CRM RFP Template. ...
Published:
-
Abstract:
Today’s military logistics agencies must sustain diverse fleets of costly, complex, and indispensible weapon systems and
platforms. Modern predictive maintenance solutions can integrate with existing IT infrastructures to collect and transmit
data from various platforms to a centralized condition-based (...)
Excerpt related to
customer relationship management guide for mining:
Data Mining and Predictive Modeling for Condition-based Maintenance. Source: SAS. Document Type: Case Study
Description: Today’s ...
Published:
2011-05-24
-
Abstract:
Web analytics has never been an exact science—which can make the process extremely frustrating. How can you be 100 percent
certain that the data you’re working with is always accurate? To deal with this and many other questions that will arise,
businesses must gain a better understanding of how well (...)
Excerpt related to
customer relationship management guide for mining:
How to Deal with the Top 5 Challenges of Web Analytics. Source: Acceleration. Document Type: White Paper Description: Web
analytics ...
Published:
2010-03-11
-
Abstract:
If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this
framework can help. There’s a fundamental shortcoming in most BI tools today, as a single architecture cannot support the
full range of BI functionality—leading to excessi (...)
Excerpt related to
customer relationship management guide for mining:
The Five Styles of Business Intelligence: Industrial-strength Business Intelligence. Source: Microstrategy, Inc. Document
Type: White ...
Published:
2010-03-11
-
Abstract:
As one of the world’s leading manufacturers of construction and mining equipment, Komatsu has enjoyed significant growth.
In fact, 2004 marked the best business performance in the company’s history. Now the company is focused on accelerating product
development by making better, faster decisions thro (...)
Excerpt related to
customer relationship management guide for mining:
... Source: PTC. Document Type: Case Study Description: As one of the world’s leading manufacturers of construction
and mining equipment, Komatsu has enjoyed ...
Published:
2010-03-11
-
Abstract:
Founded more than 60 years ago, the Rodgers & Hammerstein Organization (R&H) represents a wide variety of entertainment copyrights.
R&H used Microsoft Dynamics AX to gain a full picture of its business, but wanted to give all employees fast, easy access
to the data they needed to serve customers. By upgr (...)
Excerpt related to
customer relationship management guide for mining:
Case Study: Rodgers and Hammerstein Organization. Source: Microsoft. Document Type: Case Study Description: Founded more than
60 years ...
Published:
2010-03-11
-
Abstract:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the
traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews
various types of cloud configurations and the ramificatio (...)
Excerpt related to
customer relationship management guide for mining:
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional
price tag of ...
Published:
2011-04-21
-
Abstract:
Reducing server management complexity and total cost of ownership (TCO) are key IT goals. There’s a new generation of automated
management tools designed to enable provisioning, monitoring, and control of blade systems in infrastructure deployments.
This means more work in less time, ensuring IT talent (...)
Excerpt related to
customer relationship management guide for mining:
Enabling Technologies for Blade Management. Source ... processes. Download <strong>Enabling
Technologies for Blade Management</strong>. Comments: ...
Published:
2010-03-11
-
Abstract:
To play any popular online computer game, all a user needs is a computer and an Internet connection. But there’s a lot more
going on behind the scenes than this gamer may realize. In order to interact in a shared virtual environment, the system the
user connects to requires technology capable of creati (...)
Excerpt related to
customer relationship management guide for mining:
... Mining (except Oil and Gas), Support Activities for Mining, Petroleum
and Coal ... 2011 Customer Relationship Management Buyer's
Guide: Innovations in CRM. ...
Published:
2010-03-11
-
Abstract:
Globalization is one of the top issues affecting organizations’ supplier management strategies. True supplier collaboration
can no longer be avoided: working closely with suppliers around the globe is the best way to streamline and reduce costs and
increase value. With practical tips and techniques on (...)
Excerpt related to
customer relationship management guide for mining:
... Source: SAP. Document Type: White Paper Description: Globalization is one of the top issues affecting
organizations’ supplier management strategies. ...
Published:
2010-03-11
-
Abstract:
To be certain its materials management functions were up to par with industry best practices, a South African fertilizer
plant obtained the services of an inventory optimization firm. In doing so, it was able to identify weak links in its inventory
control processes, and achieved a savings of over $2 mil (...)
Excerpt related to
customer relationship management guide for mining:
Case Study: Material Management Optimization. Source ... amount. Download <strong>Case
Study: Material Management Optimization</strong>. Comments: ...
Published:
2010-03-11
-
Abstract:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
Excerpt related to
customer relationship management guide for mining:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
Published:
2005-08-16
-
Abstract:
New technology in enterprise asset management (EAM) is changing the way multinational companies manage joint venture operations.
With new growth opportunities in China, many corporations are looking at how to best take advantage of the low cost base and
enterprising labor force. Learn how an American and (...)
Excerpt related to
customer relationship management guide for mining:
... Source: Mechatricity. Document Type: Case Study Description: New technology in enterprise asset management
(EAM) is changing the way multinational companies ...
Published:
2010-03-11
-
Abstract:
There is a considerable need to understand how technical performance and the problems within the technical infrastructure
impact the capabilities of the business itself. The majority of companies can only measure specific asset and application
performance, whereas many issues within the infrastructure li (...)
Excerpt related to
customer relationship management guide for mining:
Business Impact Management—Measuring the Financial and Business Impact from Process to Packet. Source: Quocirca
Ltd. Document Type ...
Published:
2010-03-11
-
Abstract:
Small to medium businesses (SMBs) need technology to survive in a competitive business environment. However, regardless of
the business type, size, or industry, incorporating technology into existing frameworks involves risk—to productivity, customer
service, operations, and the bottom line! The key to (...)
Excerpt related to
customer relationship management guide for mining:
... of the business type, size, or industry, incorporating technology into existing frameworks involves risk—to
productivity, customer service, operations, and ...
Published:
2010-03-11