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Measuring and Improving Employee Competencies to Increase Performance and Customer Satisfaction
Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships

measuring and weighing scales  and Improving Employee Competencies to Increase Performance and Customer Satisfaction Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read Read More
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Documents related to » measuring and weighing scales


Top 12 Performance Appraisal Meeting Dos and Don’ts
Over the years, improvements have been made to the tools and methodology of measuring and documenting employee performance. One thing has remained constant

measuring and weighing scales  tools and methodology of measuring and documenting employee performance. One thing has remained constant however—the awkward and tension-filled one-on-one performance appraisal meeting. That’s why you need to focus on the twelve major “dos and don’ts” that will help deliver maximum productivity and effectivity from the dreaded performance appraisal meeting. Read More
Checklist: Best Practices for Managing Just-in-time Production
Just-in-time (JIT) manufacturing is

measuring and weighing scales  Best Practices for Managing Just-in-time Production Just-in-time (JIT) manufacturing is not procrastination, but making a commitment once the scales are tipped in favor of certainty,” explains Focus Expert Jerry Durant. How do you keep your company from falling prey to the “deer-in-the-headlights” syndrome and suffering from decision failures? Download this JIT checklist for the top seven best practices for managing JIT manufacturing. Read More
Measuring the TCO of Tape Storage Solutions
This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current “status quo” tape storage solution

measuring and weighing scales  the TCO of Tape Storage Solutions This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current “status quo” tape storage solution with a new “proposed” solution, and the economics related to that decision. Read this white paper for an analysis of the value drivers that contribute to the cost of the status quo and proposed tape storage solutions using an illustrative business case, and much more. Read More
Identifying the ROI of a Software Application for Supply Chain Management Part 4: Just Give Us the Bottom Line
Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an

measuring and weighing scales  the ROI of a Software Application for Supply Chain Management Part 4: Just Give Us the Bottom Line Identifying the ROI of a Software Application for Supply Chain Management Executive Summary    The competitive environment for every industry grows increasingly intense. Fast, reasonably accurate information about the impact of a software investment decision grows more critical. Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain Read More
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

measuring and weighing scales  the understanding gained from measuring and comparing the actual performance of companies across a wide range of sizes and industries. SAP conducts benchmarking and best-practice studies in many business areas including supply chain, manufacturing, finance, human capital management, shared services, sales and marketing, compliance, and IT. Analyzing the performance of industry leaders offers executives the metrics needed to assess their own company's past successes and guide today's crucial decisions. Read More
Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part Two: Closing the Circle of Credit and A/R Management
Using credit and A/R management as a sales tool requires defining goals and measuring results. Determining the competitive landscape and using A/R management

measuring and weighing scales  Part two will discuss measuring and improving credit and A/R management. Monitoring and Improvement The circle of credit and A/R management is closed when companies continuously monitor and improve each of the key steps in the process. Goals need to be established. Actual results need to be measured and compared against these goals. Opportunities for improvement need to be identified and changes made. Finally, new goals are established and information gathered to monitor the revised processes. Please Read More
How to Unbalance Your Scorecard to Better Measure Business Performance
The Balanced Scorecard is one of the most popular methodologies for measuring business performance, with a view to enhancing it. First made popular in the early

measuring and weighing scales  most popular methodologies for measuring business performance, with a view to enhancing it. First made popular in the early 1990s, this performance management framework was intended as a tool to provide managers with a more complete and “balanced” view of their organization’s performance by including nonfinancial metrics and key performance indicators (KPIs) in their assessments. Despite this excellent approach to the state of an organization—previously viewed from a purely financial Read More
Descartes Acquires Exentra
Since righting its ship in 2004 or so, Descartes Systems Group (DSG) has made nearly 20 tuck-in acquisitions to address the needs of multi-modal logistics

measuring and weighing scales  Acquires Exentra Since righting its ship in 2004 or so, Descartes Systems Group (DSG) has made nearly 20 tuck-in acquisitions to address the needs of multi-modal logistics, global trade, and routing and mobile tracking in the cloud. Painstaking as it is, this is really the only way to master global logistics expertise and deliver solutions that help its customers make and receive shipments. Logistics is the backbone of commerce. There is still a lot of room for improvement in logistics Read More
Human Capital Management for the Public Sector
In the face of shrinking budgets and increasing demands, public sector agencies must transform themselves into providers of value-added services. By developing

measuring and weighing scales  to desired results, and measuring and monitoring employee progress against goals. Predictive and embedded analytics let you monitor and evaluate the results of policies, programs, and activities; analyze compliance with merit system principles; and identify and monitor necessary improvements. You can realign organizational structures to address changing missions and cope with shifting employment conditions - especially useful when facing the exodus of retiring employees anticipated over the next decade. Read More
Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

measuring and weighing scales  when it comes to measuring CRM success, top metrics include customer satisfaction (49%) and retention (43%); increased revenue, at 30%, comes a distant third. Although these factors are certainly related, the figures indicate a misalignment, further illuminating why companies are dissatisfied with the results of their efforts. The data strongly suggest that few companies truly understand how CRM can be used to benefit their businesses, says Tracey Altman, the senior director for Latimark, a Dallas-based Read More
Calculating Utilization in a Services Company
Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue@and higher profits

measuring and weighing scales  profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization. Read More
Assess Your Enterprise Agility
Companies are constantly buffeted by changes in the business environment. In response, executives are recognizing the need for their firms to become more agile

measuring and weighing scales  a business capability requires measuring and managing a firm’s ability to change. Learn the key agility indicators (KAIs) that highlight improvement in your company. Read More
BigMachines
The BigMachines Selling Engine helps companies sell products and services faster, easier and more accurately. Most companies have sales processes that are

measuring and weighing scales  The BigMachines Selling Engine helps companies sell products and services faster, easier and more accurately. Most companies have sales processes that are complicated, poorly defined, time consuming and often produce inaccurate quotes. BigMachines solves those problems and helps you sell more and sell faster, and it scales as your business grows. Read More
What's Really Driving Business Intelligence?
Typical explanations given for increased spending in business intelligence include, meeting government regulations, managing information overload, tracking

measuring and weighing scales  it's all good for measuring and reporting information from events, but if you don't have a hypothesis to test, you can be incredibly efficient in measuring events and still learn nothing about how things really work. Along with the growing trend in BI initiatives, many businesses are developing parallel programs for modeling and testing their intangible assets, particularly business processes. Some of the more popular programs, like the balanced scorecard, facilitate the identification of value-creating Read More

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