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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 mining cost service


Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

mining cost service  It also means deter mining as well as possible how a constellation of channels ' partners, the Web, call centers, and so forth ' can best provide the services you want to deliver. The best implementations will ensure that the information collected over time will serve higher purposes, to assist with product planning, enable adjustments in service deployment, and facilitate strategic planning. The best practices encompass achieving tactical success day after day, continually improving the customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Mining Industry ERP and CMMS RFI/RFP Template

Financials, Human Resources, Manufacturing Management, Process Manufacturing, Inventory Management, Purchasing Management, Quality Management, Sales Management, Project Management, Product Technology, and more 

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Documents related to » mining cost service

Data Quality: Cost or Profit?


Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negative impact of poor data quality. Some CRM application providers like Interface Software have definitely taken data quality seriously and are contributing to solving some data quality issues.

mining cost service  and as demonstrated above, mining into poor quality databases has the completely opposite effect. Market Winners Alone, a stand-alone system is insufficient to tackle the underlying cause of poor data quality. Data quality should be considered a business issue and as such, businesses must create and institute enterprise-wide guidelines for data quality. A combination of people, process, and technology tools is required to establish data quality program. With this said, an application's contribution to Read More

How the Mining Industry Benefits from ERP Systems


Integrated enterprise resource planning software normalizes the reporting requirements for a mining company’s various departments. This article loosely shows the parallels between the operations in a mining company and those of a manufacturer whose product is sold on store shelves.

mining cost service  ERP solutions for the mining industry are available within the five-digit dollar range. This cost includes hardware, software, licensing, and training. Early adoption of an ERP system is recommended for mining companies, as its implementation will eliminate the business errors and reporting confusion that a smaller mining company start-up faces as it grows in profitability. Read More

Comparing the Total Cost of Ownership of Business Intelligence Solutions


For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions.

mining cost service  and evaluating various data mining algorithms, built and maintained by the University of Waikato in New Zealand Pentaho BI Platform - another project maintained by the Pentaho team that adds additional components like workflow. It is built upon another Java-based developer studio, Eclipse, and requires integration with J2EE application server infrastructures Similarly, consider Jaspersoft, another leading Open Source provider, whose solution is also composed of many projects managed by different and Read More

Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

mining cost service  USA.NET, Vertical Response, Visual Mining , and many others. More than 75,000 test drives of AppExchange applications took place while the solution was in preview mode, and in its first week of availability to existing Salesforce.com customers, 1,500 installations were completed. Trailblazing CRM On-demand Functionality Though somewhat overshadowed by the AppExchange announcement, Winter '06 is also available to all Salesforce.com customers and subscribers. Salesforce.com's on-demand model automatically Read More

Software as a Service Is Gaining Ground


Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

mining cost service  as a Service Is Gaining Ground Introduction One does not have to closely watch the enterprise applications market to realize that the hosted delivery model is enjoying a new glorified, (or reinvented, if you prefer) status. Referred to as on-demand , utility computing , or software as a service (SaaS) delivery approaches, hosting has not only achieved buzzword status overnight, but the concept has been gaining ground through real deployments. Hosting was once known as application service provider Read More

Service Productization


Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

mining cost service  a standard project plan, predetermining the type of resources to staff it, leveraging scrubbed deliverables from previous engagements, and using pre-built executive interview sheets for data collection. This preparation could be completed on a project-by-project basis in order to manage project risk for any particular engagement. However, by institutionalizing that discipline through productizing the offering once, and then repeating delivery over and over again, risks and costs can be driven down for all Read More

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

mining cost service  postal service,market research,list of companies,telemarketing,time management,business services,same day,car service,loyalty,service provider,professional services,food delivery,marketing strategy,recruitment agencies,change management Read More

6 Secrets to Simplify Field Service


Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

mining cost service  field service,field service management,FSM software,field service software,field service scheduling software,ServiceMax Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

mining cost service  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: F Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

mining cost service  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

mining cost service  field service management software, field service FSM, FSM comparison, compare FSM software, field service industry software, FSM vendors, CRM FSM, CRM field service, field services software, it field services Read More

The Evolution of Enterprise Resource Planning Includes Service Industries


Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

mining cost service  with the challenge of determining which vendors best fit their functional requirements. Defining ERP for Services The main difference in functionality between best-of breed service applications and ERP for services is the back-office component. ERP for services applications provide complete functionality for both the transactional (or operational) components, and the project-oriented components of service organizations. However, best-of breed service applications typically refer only to industry-specific Read More

The Evolution of IT as a Service


Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

mining cost service   Read More

Selecting ERP Software for the Mining Industry


Most ERP products have been designed from repetitive manufacturing, and thus lack the powerful asset management and project management functionality that mining companies require. But ERP is becoming a higher priority for these organizations. This white paper offers tips on selecting ERP software for the mining industry. Learn how you can you select ERP that can handle the entire mining project and asset lifecycle.

mining cost service  ERP Software for the Mining Industry Most ERP products have been designed from repetitive manufacturing, and thus lack the powerful asset management and project management functionality that mining companies require. But ERP is becoming a higher priority for these organizations. This white paper offers tips on selecting ERP software for the mining industry. Learn how you can you select ERP that can handle the entire mining project and asset lifecycle. Read More