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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 selections of customer relationship management for mining


TEC Industry Watch: Enterprise Software News for the Week of June 4, 2012
*************************************************** SOFTWARE SELECTIONS ***************************************************UNC Charlotte selects BRG and Syclo

selections of customer relationship management for mining  **************************************** SOFTWARE SELECTIONS *************************************************** UNC Charlotte selects BRG and Syclo Industry tags: public sector, education, facilities management SAP’s recent acquisition of Syclo reportedly did not play a role in the selection of Syclo or BRG for this project. UNCC was an ARCHIBUS IWMS customer that already knew BRG as an ARCHIBUS specialist. There were no real options for a mobile version of ARCHIBUS. Going with Syclo and BRG meant the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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