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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 support de gemcom surpac


SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

support de gemcom surpac  Support - From Reactive to Proactive I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » support de gemcom surpac

Brio Technology Expands Support for WML and XML


Brio Technology (Nasdaq: BRYO) a provider of business intelligence solutions, announced it is adopting the Wireless Markup Language (WML) and strengthening its use of Extensible Markup Language (XML) as the underlying languages for its entire suite of products. These features will initially be incorporated into Brio.Report 6.0, which is currently in beta testing.

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IMR software SA de CV


IMR es una empresa en consultoría dedicada a incrementar los resultados de nuestros clientes mediante la implementación de soluciones 100% basadas en la nube (SAAS). Nos especializamos en soluciones ERP, CRM y eCommerce. (Netsuite) y Soluciones para Administración del portafolio de proyectos. Tomando en cuenta esa plataforma, ofertamos soluciones adicionales que potencializen sus resultados de negocio.

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Network Engineering to Support the Bandwidth Manager Architecture


Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different network routing and forwarding models can have different impacts when used in conjunction with the bandwidth manager. We examine these models, considering their ability to provide the deterministic admission control capabilities available within the public switched telephone network (PSTN).

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True Digital Dashboards and Support Strategic Effectiveness


Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They can drive strategic effectiveness, but only if the true meaning of digital dashboard is understood, and if the person responsible for maintaining the dashboard knows the business rules of the organization.

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How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

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Choosing the Right ERP Solution to Support a Global Business


Businesses have a variety of strategies to select from when implementing enterprise resource planning (ERP) systems across their global organizations. The choice of configuration can have a profound impact on visibility across the organization, as well the cost and complexity of implementing and supporting the solution. This white paper describes the three principal choices.

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Baan Resurrects Multi-Dimensionally Part 2: Alliances & Support


Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth migration path for existing customers.

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Demystifying Data De-duplication: How to Choose the Best Solution


Data de-duplication can be considered the next evolutionary step in backup technology, as it can reduce data volumes, slash storage needs, and minimize data protection costs and risks. But to separate the hype from reality, you must consider a number of key factors so you can select a data de-duplication solution that actually delivers cost-effective, high-performance, and scalable long-term data storage. Learn more.

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Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider


Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements.

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More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

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