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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 support de gemcom surpac


Enterprise Mashups to Support Your Business Objectives
Business users have become more technically adept, and they expect more accessibility and flexibility in their business applications. Many have become

support de gemcom surpac  Mashups to Support Your Business Objectives Business users have become more technically adept, and they expect more accessibility and flexibility in their business applications. Many have become accustomed to the high standards of customization they encounter on the Web. And they’re demanding a similar experience from the organizations for which they work. Discover tools that enable your employees to contribute substantial strategic value to your organization.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » support de gemcom surpac

CASO DE VENTA


Vission XXI, S.A. de C.V. fue creada en el año de 1991 con el objetivo de ser la empresa líder nacional en venta y renta de soluciones con equipo audiovisual y de servicio. Es representante en México de los principales fabricantes de equipo audiovisual. La dirección de Grupo Vission requiere monitorear las variables críticas de operación y realinear todos sus procesos en base a mejores prácticas y sus prioridades de negocio, a la vez, necesita integrar todos sus procesos para mejorar sus niveles de servicio, tanto en la matriz como en sus siete sucursales. Para esto Intelisis le ayudó

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Identificación rápida de cuellos de botella: Una mejor manera de realizar pruebas de carga


La identificación rápida de cuellos de botella (RBI) es una nueva metodología de prueba que permite que los profesionales del área de control de calidad (QA) descubran muy rápidamente las limitaciones de rendimiento de una aplicación web y determinen el impacto que esas limitaciones tendrán en la experiencia del usuario final. En este documento encontrará una introducción al tema.

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Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

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La evolución del software y los niveles de abstracción


La abstracción es el ejercicio de comprender una serie de problemas a la vista heterogéneos y darles comprensión homogénea. Una de las principales abstracciones del mercado actual de las entidades es la administración, motivo por el cual se anunció el Microsoft Business Framework, el cual afectará el ERP clásico de las supuestas Best Practices.

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What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

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Network Engineering to Support the Bandwidth Manager Architecture


Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different network routing and forwarding models can have different impacts when used in conjunction with the bandwidth manager. We examine these models, considering their ability to provide the deterministic admission control capabilities available within the public switched telephone network (PSTN).

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Estudio de caso: Polymita integra sus soluciones ECM y BPM


Euromadi, una central de compras y servicios y miembro de la Central Europea EMD, buscaba automatizar sus procesos de negocio para aumentar su eficacia, específicamente con proveedores de diferentes partes del mundo, y gestionar las relaciones entre más de 220 empresas asociadas. Para abordar las cuestiones, Polymita sugirió una plataforma integrada de BPM y ECM basada en sus productos.

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Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

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LTCH Picks Spinnaker for SAP Third-party Support


My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one customer at a time. As the latest example, Spinnaker Support, a provider of SAP and Oracle JD Edwards and Siebel third-party maintenance, application/technical management, and consulting services, recently announced that Swiss manufacturer

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Dell Unveils Internet-Enabled Customer Support Strategy


Dell Computer announced its plans to provide Internet-based, automated customer support.

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